Shipping policy

At LooFoN, we collaborate with trusted transport and courier agencies to ensure efficient order delivery. However, we cannot be held responsible for delays due to incomplete or inaccurate address information.

Delivery Time frames :

Our goal is to deliver your orders within approximately 4-6 working days from the date of shipment. We use reliable carriers, ensuring your order is delivered directly to your doorstep.

Shipping Address Accuracy :

Provide a complete and accurate shipping address, including the postal code. Billing and shipping addresses should match accordingly.

Customer Responsibility for Shipping Charges :

For issues related to product size due to customer error, the customer is responsible for outbound and return shipping charges.

Preferred Courier Partners :

We rely on esteemed agencies such as FedEx, EcomExpress, Delhivery, Xpressbees, and Dotzot for prompt deliveries to major cities in India.

Alternate Shipping Options :

Contact us at Loofon.in@gmail.com for alternative shipping options, especially for large orders. We may provide special quotes upon request.

Split Shipments :

Multiple orders may be received separately based on product availability and shipping locations.

Product Origin :

All our products are shipped from India.

Refund and Returns Due to Shipping Delays :

We do not issue refunds, returns, replacements, or exchanges solely due to shipping delays. However, store credit may be offered at our discretion.

Delay Notification :

If your order experiences delays, we will notify you promptly via email.

Shipment Time :

Estimated shipment times are indicative and subject to change. For accurate estimates, contact us with your order number or item codes.

Transit Risk :

Orders are fully insured at no extra cost. While we initiate reprocessing for lost orders, we are not responsible for lost packages or damages post-delivery.

Tracking Your Shipment :

We provide shipment details via email alerts. Tracking numbers may take up to 24 business hours to become active on carrier agency websites.

Request for Address Change :

Change your shipping address within 24 hours of placing your order by emailing loofon.in@gmail.com

Ready to Ship Section :

Our Ready to Ship Section ensures last-minute orders are delivered within the next 4-6 business working days.

Delays :

While we strive to meet shipment time frames, occasional delays may occur due to unforeseen circumstances. In such cases, we may offer store credit or free gifts on a case-by-case basis.

Custom Duty (International Orders) :

For international orders, customs duties or charges may apply. Customers are responsible for these charges.

For inquiries or assistance, contact us at loofon.in@gmail.com

Thank you for choosing Royal Place. We look forward to serving you!